Maddie’s Fund is awarding prizes totaling $50,000 to 70 Petfinder.com member shelters and rescue groups in the U.S. who demonstrate good customer service.
From July 13 through Sept. 18 there will be three ways to win cash awards.
Each week, Petfinder.com Foundation will randomly email three member rescue groups with questions about an available dog or cat posted on their website. If they receive helpful information about the animal within 24 hours, the rescue group wins $500.
Shelters need to answer their phones. Petfinder.com Foundation will randomly call three shelters. If a live person answers the phone and provides information about a particular animal, the shelter wins $500.
The third way to win is up to an “adopter,” who will randomly visit one selected shelter in a different state each week. If the “adopter” reports that the shelter experience was positive, pleasant, and helpful, the shelter will win $2,000.
Maddie’s Fund and Petfinder.com believe that good customer service saves lives.
The cash prizes should encourage shelters and rescue groups to assess their customer service and entice them to improve it if it is lacking.
Winners will be notified immediately if they have won.
-Jillian Wolande












